Social media had a little blow up over this café owner who…(shock horror) yelled at a customer…..ok….the customer was like ….a toddler….but technicalities …and besides, the article asked what do I think……well strap in folks, here goes:
I am a mother. I am a hospitality worker.
So, as a mother, I don’t really want anyone yelling at my kids. And although the boys are now teens, I reckon in my sleep deprived fun-filled toddler years, if someone were to yell at them, I would have unleashed on them. Now that the boys are teens, it also reminds me of the tantrums they would throw as a toddler, because right now – teen vs toddler = same beast! And when the toddlers had a ie in public, well it sucked. It sucked big time but man, everyone goes through it at some point with a toddler. A 40 Minute tantrum – well fuck me Ma and Pa, you let the toddler have a 40 Minute tantram, you are idiots! And at a café, again, idiots.
As a hospitality worker – that shit would have driven me insane. As a 20 year veteran in hospitality, I have had my fair share of dealing with lots of different personalities. As a hospitality worker in the corporate world well – corporates vs toddler = same beast at times. At least when I am dealing with a strong personality, generally they can talk and reason with me (and I will get a tip!), toddler and toddlers parents, no reasoning there….. So you have a café full of people. You have orders coming at you, you have noise and you have a screaming toddler – FOR 40 MINUTES.! How the workers didn’t lose it after 20 minutes is a testament to them – 40 Minutes (ok I am not getting my heard around that clearly!)
So kidpsot article, you asked my opinion. Although the café owner may seem a little nuts in the interview, I think she is right. It is well within her rights to let loose. It’s her place of business so she is the one that will cop the consequences – good, bad, indifferent. As the article states, the kid stopped the tantie after the yelling from the owner so really, the only damage done is to the parents bruised egos I reckon. 40 minutes – fuck me!
To be honest, I want to know if the toddler got the pancakes or not?
This kid got his pancakes!